At Diwalibaa Organics, we aim to deliver your orders quickly and ensure a smooth shopping experience. Please read our Shipping & Refund Policy carefully.
🚚 Delivery Timeline
- Orders are processed within 24–48 hours after confirmation
- Delivery is typically completed within 3 working days
- Delivery timelines may vary slightly due to location, weather conditions, or courier delays
We partner with reliable courier services to ensure safe and timely delivery.
📦 Shipping Coverage
- We currently ship across India
- Shipping charges, if applicable, will be shown at checkout
🛑 Order Delays
While we strive to deliver within 3 days, Diwalibaa Organics is not responsible for delays caused by:
- Courier partner issues
- Incorrect or incomplete address details
- Natural or unavoidable circumstances
🔁 Returns
Due to the nature of our products (health and food items), we do not accept returns once the product has been opened or used.
Returns are accepted only if:
- The product is damaged during transit
- The wrong product is delivered
You must inform us within 24 hours of delivery with clear photos or videos of the issue.
💰 Refunds
- Approved refunds will be processed within 5–7 working days
- Refunds will be made to the original mode of payment
If a replacement is available, we may offer a replacement instead of a refund, based on the situation.
❌ Non-Refundable Cases
Refunds will not be provided for:
- Change of mind
- Taste or personal preference
- Incorrect usage of the product
- Delays caused by courier partners
CANCELLATIONS
- Orders can be cancelled before dispatch only
- Once shipped, cancellation requests will not be accepted
CONTACT US
For any shipping, return, or refund-related concerns, please contact us through our website contact page within the required time.
Diwalibaa Organics
Good Health for Every Indian 🇮🇳